FAQ

We get it—plans change. If you need to cancel your order before it ships, we're here to help. At MLYFHS, we’re all about getting your items to you, fast. So, there's only a short window where we can hit pause. Reach out to our Customer Care Team ASAP, and we’ll do our best to assist you. However if your order has progressed too far or we cannot speak to you in time, it will be shipped out.

We know the thrill of unboxing your new MLYFHS pieces, so we work hard to process orders as quickly as possible! Unfortunately, we cannot make any changes to an order once it has been placed.

We are committed to ensuring every MLYFHS product meets stringent standards. Should you discover any potential flaws or defects in your item, we will provide full support. Please visit our website to request a return label or further guidance. Should you encounter any issues during the process, our customer service team stands ready to assist. We have your back.

Our Customer Service Team is here to help with anything you need. Visit the Support page on our website for quick answers

Once your order leaves our warehouse, you’ll get an email with your tracking number and a link to track your delivery. This www.17track.net lets you stay in the loop with real-time updates as your new MLYFHS pieces make their way to you.

If your order takes longer than expected to arrive, don’t hesitate to reach out to our Customer Care Team. We’ll jump on it and work with our courier partner to get things sorted for you ASAP.

We've made a modest price adjustment across some of our styles to continue offering our US customers a seamless shopping experience free of any additional tariffs and duties. This change helps us ensure long-term business continuity while maintaining the quality, transparency, and experience you’ve come to expect from MLYFHS. Over the past year, we’ve seen a rise in global tariffs, freight costs, and supplier pricing. While we’ve absorbed the majority of these additional costs, this small adjustment was necessary so we can continue providing you with:

No hidden fees at checkout
Premium, elevated design
Ethical and sustainable production
And the fit, quality, and confidence MLYFHS is known for
We remain deeply committed to keeping MLYFHS accessible and fair, and we’ll continue to offer exclusive drops, loyalty perks, and curated edits to help you feel your absolute best, every day.